Process Improvement

For the past several years, Planning & Development staff has been collaborating with the community to make the development review process more efficient and the department more customer service oriented. In May 2005, the Board of Supervisors directed that P&D work with an Oversight Committee to “make the process easier to navigate and more time-efficient and cost-effective, while maintaining the quality of development in the County.” Staff has been working with a 25-person Oversight Committee that is comprised of community volunteers, P&D staff, and Board of Supervisors’ assistants familiar with the County’s permit process. Staff and the Oversight Committee identified five priorities that were endorsed by the Board in May 2005:




Agricultural Permits - Streamline the process for typical agricultural activities and projects.

Appeals - Clarify the County's appeal process.

Customer Service - Improve customer service provided by P&D staff.

Ministerial Permits - Streamline this process, especially for single family homes.

Zoning Ordinance Reformat Project (ZORP) - Clarify and standardize the County's Zoning Ordinances.






Newsletter

Process Improvement Bulletin - February 2008

Process Improvement Bulletin - August 2006

Process Improvement Bulletin - January 2006




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Oversight Committee Meetings

February 28, 2008

Draft Meeting Minutes




March 27, 2008

Revised Meeting Minutes


Previous Meetings

Meetings are held on the last Thursday of each month starting April 26th, 2007.




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Process Improvement History




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Contacts

Pat Saley
psaley@co.santa-barbara.ca.us
(805) 568-2000

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Created by the County of Santa Barbara for the benefit of its citizens and inhabitants.